Council tax

You can pay your council tax bill by direct debit, online, and a number other ways.

Direct debit

Direct debit is the easiest way to pay. Complete the direct debit form and return to us. Paying by direct debit helps keep your council tax down.

If you currently pay by direct debit but would like to change the bank account you will need to complete a new direct debit form. When the new direct debit has been set up you will receive a new bill.

If you manage your account on-line, you will be notified that your account has been amended.

Online

Paying online is easy and secure. You will need your debit/credit card details and the first 11 digits of your council tax or business rates account number.


Moving home

Let us know when you move home so you pay the right amount of council tax.




Other changes in your circumstance

Changes you must tell us about include:

  • becoming a single occupant
  • leaving the property empty
  • if someone in your household dies
  • if you're no longer entitled to a discount or exemption




Landlord reporting a change

If you're a landlord or agent and you have a tenant moving in our out of a rental property, please use our council tax-general enquiry form to let us know of the change.

Discounts and exemptions

Depending on your circumstances, it's possible to get discounts and exemptions off your council tax bill. On these pages you can find out if you're elegible to pay less, or if your property is exempt and how to apply.

Single adult discount

The full council tax bill assumes there are two adults living in a property. You can cut your bill by 25% if you are the only person aged 18 or over living in your main home.
We may need to decide where your main home is: for example, if you have more than one property.




Full-time students

Properties occupied entirely by one or more full-time students (all carrying out a qualifying courses at a recognized educational establishment).
Your term time address may be considered your sole and main residence for the duration of your course, including college/university holidays.




Unoccupied and unfurnished properties

From April 1, 2013 properties that are unoccupied and unfurnished will be entitled to a 10% discount for up to six months followed by a 5% discount for up to a further 18 months.
Long-term empty properties - From April 1, 2013 there will be a charge of 150% on properties that have been empty for two years or more.




Problems paying your council tax?

If you have any difficulty in paying your council tax (or any other council debts) by the due dates, you can make an arrangement to pay online

What happens if I can't pay?

If you are not able to make an arrangement to pay using the online form above, you should seek advice.




Dealing with debt

National websites:

  • Citizens Advice Bureau
  • The Money Advice Service
  • My Money Steps (debt advice guide)
  • National Debtline
  • StepChange debt charity




Check your account: council tax

Sign up to get your bills by email and manage your account online.




Benefits of an online account

  • You can make payments online.
  • You can monitor your payments.
  • You can access a full statement of your accounts.

What happens next?

  • Once you have registered we will email you when there is a new or amended bill
  • Each person named on the bill can receive their own copy if they register and provide their email address

Council tax charges and bands

Not sure which band your property is in?




How the bands were set

All properties were valued and put into a valuation band - in England these bands are based on their value on 1 April 1991, not their current value.

The valuation band determines how much council tax you pay.

Council tax - General Enquiry

Note: *indicates the field is required.



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